Contacting Gotv Customer Care via Social Media

social media customer care apps

Hello Go-getters! Today on electronics, I’m sharing the ways you can quickly contact gotv customer care via social media. It’s quick and easy – believe me on this one. 

We will be looking at using Facebook, Twitter, and WhatsApp. The Gotv customer care phone numbers are listed too.

But if you want other ways of clearing error codes, please see the article on clearing gotv error codeOpens in a new tab..

For some people, the last place they would go when facing such issues is social media but I tell you, this works like magic. They respond to issues in minutes. Let’s see how to get them to attend to you via social media.


Firstly we look at Twitter. First of all, load the official gotv Twitter page for your country. 

The official gotv Twitter account page (with links) for several countries are listed below. You can simply click on the one for your country.

List of gotv official Twitter pages (links) for different countries;

However, if you cannot find the official gotv Twitter account for your country, please post a comment at the end of the article and we will help you find it or find other ways of getting gotv customer service quick and easy.

Once you load the official Gotv Twitter page for your country, look for the most recent tweet they made and comment, telling them about your challenge. Also, provide them with enough information so they can help you resolve the issue. 

Always comment with your IUC Number when trying to clear error code. See the image below.

Commenting on – replying – a tweet can be tricky so here is how you go about it. If you are using a laptop or desktop computer, click on the tweet and it will open for you to comment. If there is an image on the tweet, do not click on the image. It will only open the mage but you won’t be able to comment. Find a space by the side of the image to click on and comment when it opens.

Gotv customer care on social media
List of gotv official twitter pages (links) for different countries;

I recommend that you comment on the latest tweet made by Gotv. Also, try to go for –comment on – tweets made during official country working hours.


The approach is similar to Twitter. Visit the official Facebook page for your country. Look for their latest post and make a comment that contains your information and what you want them to do for you.

Gotv Facebook Pages

GOtv Namibia @GOtvNamibiaOpens in a new tab.
GOtv Kenya @GOtvKenyaOpens in a new tab.
GOtv Nigeria @GOtvNigeriaOpens in a new tab. (Verified)

Apart from social media, you can also call Gotv’s toll-free numbers. 

The following are Gotv Nigeria’s customer care phone numbers:

  1. MTN: 08149860333
  2. Airtel: 07080630333
  3. 9mobile: 09090630333
  4. Glo: 08113630333

Entertainment has become a necessary part of life and more importantly, family life. Sometimes it seems as though you should be subscribed and turned on at all times so you can meet this basic personal and family need. 

And as such it could be frustrating to be offline and not be able to contact your gotv customer care to help in fixing your viewing issues. Other times there are other important things you need to know about your decoder, subscriptionOpens in a new tab., or gotv controls and menu optionsOpens in a new tab. but just find it really difficult to contact them.

Whether it’s about clearing error codes or making enquiries, this is all you need to get to gotv customer care through social media.

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J Robert

Hello. I started writing about satellite TV about 5 years ago. My work is to create resources that will help us learn more about Digital Media and how they can best serve us.

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